- Shipping & Returns
Shipping & Returns
For money order payments (NO PERSONAL CHECKS) please mail to:
Gr8 Russian Stuff!
1991 Fieldcrest Drive
Colorado Springs, CO 80921
WE GUARANTEE ALL ITEMS AGAINST DAMAGE BUT THE ITEM MUST BE RETURNED AND RECEIVED BACK WITHIN 7 DAYS. iTEMS RETURN LATE WILL NOT BE GUARANTEED.
For orders $100 siiping is free! Yes that is right, we pay the postage!
For questions please e-mail us at firstname.lastname@example.org or call us at 719-599-3511 (United States Mountain Time Business Hours). THANK YOU!
SATISFACTION 100% GUARANTEED! We just ask that you return the item immeidatley upon inspection. You may return any item within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect, damage or defective item, etc.).
You should expect to receive your refund usually within 14 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1-2 business days), and the time it takes your bank to process our refund request (1-5 business days).
If you need to return an item, simply email us and let us know of your return request. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please email us if your country is not availabel in ourcheck out process.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.